We are happy to inform you all that we are in the final stages of completing phase I of Character/Item retrievals damaged in the server login issue.
If any of you feel that your account has been fixed completely, Please write back to us at email@example.com and mention the items not retrieved.
The last date for submitting your claims is 15th Dec 2006. All claims relating to the server login issue and reclaims for fixed accounts have to be submitted on or before the mentioned date. More information on how to make a claim is available in the following news article.
GM Team - A3